Sparktoria.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website or use our services. Sparktoria.com is registered in the Cayman Islands and operates under Cayman Islands law.

Information We Collect
We receive, collect, and store information you provide to us in the following ways:
Information You Provide Directly:

• Personal details when you create an account (name, email address, password)

• Communication preferences and contact information

• Payment information (credit card details, billing address)

• Comments, feedback, reviews, and recommendations

• Any other information you voluntarily provide through forms or communications

Information We Collect Automatically:

• Internet Protocol (IP) address used to connect to the Internet

• Browser type, operating system, and device information

• Login information and session data

• Page response times and interaction information

• Length of visits to specific pages and browsing patterns

• Methods used to navigate away from pages

• Purchase history and transaction details

Why We Collect Your Information
We collect and process your personal information for the following legitimate purposes:

• Service Provision: To provide, operate, and maintain our services

• Customer Support: To offer ongoing customer assistance and technical support

• Communications: To contact you with service-related notices, updates, and promotional messages

• Analytics: To create statistical data and insights to improve our services

• Legal Compliance: To comply with applicable laws and regulations in the Cayman Islands and other jurisdictions

• Security: To protect against fraud, unauthorized access, and other security threats

Website Analytics
We use website analytics services to understand how visitors interact with our site. This includes:

Traffic Analysis:

• Pages visited and visit duration

• Approximate geographic location

• Referral sources and landing pages

• Device type, screen resolution, browser, and operating system

• Bounce rates, conversion rates, and user flow patterns

Data Processing: All analytics data is pseudonymized, meaning we cannot identify individual users from this information. When tracking cookies are declined, we may use fingerprinting technology that relies on your device's technical attributes to provide reliable analytics without storing files on your device.

Visitor Recordings and Heatmaps
We may use website replay tools that record:

• Mouse movements and click patterns

• Scroll behavior and page interactions

• User journey through our website

This data helps us improve user experience and identify technical issues. All recorded data is pseudonymized and cannot be used to identify individual users.

Data Storage and Security
Hosting and Infrastructure: Our website and services are hosted on secure servers with appropriate technical and organizational measures to protect your data. All data is stored behind firewalls and protected using industry-standard security protocols.

• Payment Security: All payment processing adheres to PCI-DSS standards as managed by the PCI Security Standards Council. This ensures secure handling of credit card information by our payment processors and service providers.

 

• Data Location: As a Cayman Islands-registered entity, your data may be processed and stored in the Cayman Islands or other jurisdictions where our service providers operate.

How We Use and Share Your Information
Internal Use: We may use your information to:

• Notify you about your account status

• Troubleshoot technical problems

• Resolve disputes and collect fees

• Conduct surveys and gather feedback

• Send company updates and service communications

• Enforce our terms of service and applicable laws

Third-Party Sharing: We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations

• Payment processors for transaction handling

• Legal authorities when required by law

• Business partners for legitimate business purposes (with your consent)

Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:

• Customize your browsing experience

• Remember your preferences and login status

• Analyze website traffic and usage patterns

• Provide targeted content and advertisements

Cookie Management: You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality and your user experience.

Your Rights and Choices
As a user of our services, you have the right to:

• Access: Request information about the personal data we hold about you

• Correction: Request correction of inaccurate or incomplete information

• Deletion: Request deletion of your personal data (subject to legal obligations)

• Portability: Request a copy of your data in a structured format

• Objection: Object to certain processing activities

• Withdrawal: Withdraw consent for processing based on consent

International Data Transfers
Given our registration in the Cayman Islands, your personal information may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

Data Retention
We retain your personal information for as long as necessary to:

• Provide our services to you

• Comply with legal obligations

• Resolve disputes and enforce agreements

• Achieve the purposes outlined in this Privacy Policy

Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to remove it promptly.

Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. We will notify users of material changes through prominent notices on our website or via email. We encourage you to review this policy regularly.

Contact Information
If you have questions about this Privacy Policy, wish to exercise your rights, or want to stop data processing, please contact us:
Email: hello@sparktoria.com
Mailing Address: PO BOX 1711. KY1-1109
Website: Sparktoria.com

For data subject requests (access, correction, deletion), please allow up to 30 days for processing.

Governing Law: This Privacy Policy is governed by the laws of the Cayman Islands.